Model 19 (160-0411) Troubleshooting Faxback Doc. # 16547 If you followed the instructions in this manual but have trouble operating your Model 19, locate the problem in the SYMPTOM column below. Then, check the POSSIBLE CAUSE column to find the problem and correction. If you still have trouble operating your Model 19, contact your Radio Shack store for assistance. SYMPTOM POSSIBLE CAUSE No power. Power cord is not connected. POWER is not set to ON. DC power cord is connected when you want to use AC power. Noise in picture on playback. Tracking control needs adjustment. See "Tracking Control." Video head is dirty. Head cleaning is necessary. Operation buttons do not work when Dew protection system is power is on and cassette is inserted. activated. Wait until d disappears from the display. Then, proceed with operation. Certain TV programs cannot be seen. Connections are not correctly made. Check all connections. No operation by remote control. The remote control's batteries are weak or dead. Picture but no sound. Adjust VOLUME or press MUTE. (br/all-08/16/95)