Model 128 Moviecorder 
(160-0828)                 Troubleshooting            Faxback Doc. # 18404

Before calling for service, check the following troubleshooting table. 

POWER

SYMPTOM                   POSSIBLE CAUSE             SUGGESTED SOLUTION 

No power.                 Safety devices are         Disconnect the AC 
                          functioning.               adapter cord, and 
                                                     then plug it into 
                                                     the wall outlet again.

                          The battery is not         Charge the battery 
                          charged.                   sufficiently. 

                          The power source unit      Connect  the power 
                          is not correctly           source unit 
                          connected.                 correctly. 

Power switches off        Depleted battery.          Use a fully 
soon after coming on.                                charged battery. 

                          Dew in camcorder.          Wait until dew 
                                                     evaporates. 

RECORDING

SYMPTOM                   POSSIBLE CAUSE             SUGGESTED SOLUTION 

Power on but no           Lens cap on.               Remove the lens cap. 
image in viewfinder. 

Cannot record.            The camera is set          Press the power switch
                          to VCR mode.               to CAMERA so the power
                                                     indicator lights up.

Poor color.               TV not properly            Adjust the TV. 
                          adjusted. 

                          White balance not          Adjust the white 
                          adjusted.                  balance. 

Fuzzy picture.            Poor lighting.             Apply additional or 
                                                     correct temperature 
                                                     lighting. 

                          Dust or other foreign      Clean the lens. 
                          matter on lens. 

                          Not properly focused.      Adjust the focus. 

Viewfinder picture        The shutter speed          Set FULL AUTO switch 
is too dark.              setting is improper.       to ON. 

PLAYBACK

SYMPTOM                   POSSIBLE CAUSE             SUGGESTED SOLUTION 

No image appears.         Improperly connected       Reconnect properly. 
                          to TV. 

                          The camcorder is set to    Set AV IN/EDIT/AV 
                          AV input mode.             OUT to AV OUT. 

                          TV's channel or TV/Video   Set TV or channel 3 or
                          switch is not properly     channel set.  4 if the
                                                     RF converter is used. 
 
                                                     Set TV's TV/Video 
                                                     switch to the video 
                                                     position if the A/V 
                                                     input is used. 
 
Poor color.               White balance not          Make sure the white 
                          properly adjusted          balance is properly 
                          during recording.          adjusted during 
                                                     recording. 
 
Camcorder does not        Tracking not properly      Adjust the tracking.
play back in color        adjusted.
on your TV. 

                          Old or worn tape.          Use a new tape. 

Broken image.             Insufficient battery       Recharge the battery. 
                          capacity. 

Cassette cannot be        Cassette is not right      Check cassette 
inserted.                 side up or is backwards.   positioning and 
                                                     reinsert. 

                          Another cassette is in     Press EJECT and 
                          the unit.                  remove. 

Cassette will not         Unit is in camera          Press REC START/STOP 
eject.                    recording mode.            to stop tape and try 
                                                     again. 

Power will not turn       "              "             "            "
off. 

No tape movement in       Tape is already            Rewind to desired 
fast forward mode.        completely wound.          point. 

No tape movement in       Tape is already            Fast forward to 
rewind mode.              completely wound.          desired point. 

NOTES:  This unit equipped with a microprocessor.  Its performance could 
        be adversely affected by external noise or interference.  If this 
        should happen, turn off the power, and unplug this unit from the 
        power source.   Use a different power source, or resume use when 
        the interference stops. 

        If the characters displayed in the viewfinder appear to 
        malfunction, disconnect the power source, and then reconnect it: 
        turn on the power again.  When the characters in the viewfinder 
        become normal, set the date and time, and then resume operation. 

        If E appears in the viewfinder next to the counter display, the 
        camcorder is malfunctioning.  Contact your local Radio Shack store 
        for assistance.


(LB 10/31/95)