Model 103 2-Head VHS VCR
(160-0538)                 Troubleshooting            Faxback Doc. # 19551

If you follow the instructions in this manual and still have trouble
operating your VCR, refer to the following troubleshooting chart.

PROBLEM                              POSSIBLE SOLUTION

No power.                          The power cord is not connected.  Plug
                                   the  power cord into an AC outlet.

                                   The power is on.  Turn off the power.

Timer recording is not possible.   The program timer is not set or is set
                                   incorrectly.  Set the program timer
                                   correctly.

                                   The power is on.  Turn off the power.

Cannot record.                     The erase-protection tab is missing.
                                   Place a piece of plastic tape over the
                                   tab hole.

Picture is poor on playback.       The TV's channel selector is not set to
                                   the proper channel.  Set the TV to
                                   channel 3 or 4.

                                   The TVs fine tuning is not set
                                   correctly.  Fine tune your TV.

                                   Audio/video connections are incorrect.
                                   Recheck all connections.

The playback picture is            The video heads are dirty.  See
distorted.                         "Cleaning the Video Heads."

                                   The tracking is not properly adjusted.
                                   Adjust the tracking.

No picture on playback.            The TV is not set to the proper
                                   channel.  Set it to channel 3 or 4.

                                   Audio/video connections are incorrect.
                                   Recheck all connections.

VCR/remote control buttons do      The cassette might be jammed.  Press
not work when the power is on      EJECT several times on the VCR to
and a cassette is inserted.        release the cassette.

                                   The remote control's batteries might be
                                   weak.  Replace the batteries with fresh
                                   ones.

No operation when you press        MODE LOCK is engaged.  Disengage MODE
any button.                        LOCK.

Cannot see broadcast TV programs   CATV/TV and/or TV/VCR is not set
using the VCR's tuner.             correctly.  Set CATV/TV correctly in
                                   SETUP menu, and press TV/VCR so the
                                   display shows VCR.

                                   Audio/video connections are incorrect.
                                   Recheck all connections.

                                   INPUT is not set correctly.  Press
                                   INPUT until a channel number displays.

Remote control does not operate.   The batteries are weak or dead.
                                   Replace the batteries.

Picture or sound is not stable     Keep your VCR away from electrical and
during playback.                   magnetic appliances.  Be sure to
                                   position your VCR at least 8" away from
                                   your TV or video monitor.


(br/all-03/05/96)