19-Inch Color TV/VCR
(160-0418)                 Troubleshooting            Faxback Doc. # 31263

If you follow the instructions in the Faxback Documents for this product
and still have trouble with your TV/VCR, these suggestions might help you
locate the problem.  If you try everything here and still cannot get the
TV/VCR to operate normally, contact your local Radio Shack store for
assistance.

TV/VCR RECEPTION
────────────────────────┬─────────────────────────────────────────────────┐
  Symptoms              │       Suggestions                               │
────────────────────────┼─────────────────────────────────────────────────┤
No picture or sound     │    * Make sure the TV/VCR is plugged into a     │
                        │      working AC outlet.                         │
                        │    * Check that POWER is set to ON.             │
                        │    * Check the antenna wires, connections and   │
                        │      direction.                                 │
────────────────────────┼─────────────────────────────────────────────────┤
Picture OK, no sound    │    * Adjust the volume                          │
────────────────────────┼─────────────────────────────────────────────────┤
Sound OK, no picture    │    * Try another channel.                       │
                        │    * Adjust the picture.                        │
────────────────────────┼─────────────────────────────────────────────────┤
Picture weak or blurred │    * Check the antenna wires, connections and   │
                        │      direction.                                 │
                        │    * Adjust contrast, sharpness and brightness  │
────────────────────────┼─────────────────────────────────────────────────┤
Picture rolls vertically│    * Check the antenna wires, connections and   │
                        │      direction.                                 │
────────────────────────┼─────────────────────────────────────────────────┤
Ghosts (multiple images)│    * Check the antenna wires, connections and   │
                        │      direction.                                 │
                        │    * Install a directional antenna.             │
────────────────────────┼─────────────────────────────────────────────────┤
Wrong color or no color │    * Adjust color, tint and brightness controls.│
────────────────────────┼─────────────────────────────────────────────────┤
No response to button   │    * Press the buttons again carefully.         │
pressing                │    * Unplug the set, then plug it in and try    │
                        │      again.                                     │
────────────────────────┼─────────────────────────────────────────────────┤
No response to remote   │    * Check the polarity (+ and -) of the        │
control                 │      batteries.                                 │
                        │    * Replace the batteries.                     │
────────────────────────┴─────────────────────────────────────────────────┘


VCR OPERATION
────────────────────────┬─────────────────────────────────────────────────┐
    SYMPTOMS            │        SUGGESTIONS                              │
────────────────────────┼─────────────────────────────────────────────────┤
Cannot load video       │   * Insert the cassette with the window side up │
cassettes               │     and the spine facing you.                   │
                        │   * Check if a video tape is already in the     │
                        │     VCR.                                        │
────────────────────────┼─────────────────────────────────────────────────┤
No operation when       │   * Cancel the ITR stop time.                   │
buttons are pressed     │                                                 │
────────────────────────┼─────────────────────────────────────────────────┤
TV programs can't be    │   * Make sure that the receiving channel of the │
recorded                │     set is properly tuned.                      │
                        │   * Make sure that the erase-protection tab on  │
                        │     the video cassette tape is still intact.    │
                        │   * Check antenna wires, connections and        │
                        │     direction.                                  │
────────────────────────┼─────────────────────────────────────────────────┤
Cannot perform timer    │   * Make sure the recording start/stop time     │
recording               │     and date is correct.                        │
                        │   * Unplug and reconnect the power plug to an   │
                        │     AC outlet, and reset the program            │
                        │     recordings.                                 │
────────────────────────┼─────────────────────────────────────────────────┤
There is not picture in │   * Check that POWER is set to ON.              │
playback, or the        │   * Check that the video cassette tape has a    │
playback picture is     │     recorded program.                           │
noisy or contains       │   * Adjust the tracking control for noise       │
streaks                 │     streaks.                                    │
────────────────────────┼─────────────────────────────────────────────────┤
Video cassette tape was │   * Wait a few seconds.  The video cassette     │
inserted incorrectly    │     tape should eject by itself.                │
────────────────────────┴─────────────────────────────────────────────────┘

Cleaning the Video Head

Dirt built up on the video heads after long periods of use can cause the
playback picture to become blurred, even though TV programs look clear.

This set has a built-in automatic head cleaner, and if high-quality video
tapes are used regularly, the video heads should not normally require
cleaning.  However, playing an old or damaged tape might clog the heads.

If the VCR is not operating properly, take it to your local Radio Shack
store for assistance.


(CS 3/13/96)