Sony CCD-TR83 Handycam (160-8408) Troubleshooting Faxback Doc. # 31276 TROUBLE CHECK If you run into any problem using the camcorder, use the following table to troubleshoot the problem. Should the difficulty persist, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. POWER TROUBLESHOOTING SYMPTOM CAUSE CORRECTIVE ACTIONS The power is not The battery pack is Attach the battery pack. on. not attached. The battery is dead. Use a charged battery pack. The AC power adaptor Connect the AC power is not connected to adaptor to a wall a wall outlet. outlet. The power goes While being operated Turn STANDBY down once off. in CAMERA mode, the and turn it up again. camcorder has been in Standby mode for more than 5 minutes. The battery is dead. Use a charged battery pack. The battery pack The ambient temperature ---- is quickly is too low. discharged. The battery pack has Charge the battery pack not been charged fully. again. The battery pack is Use another battery completely dead, and pack. cannot be recharged. The beep sounds The battery is Charge the battery when the battery discharged during a again. is attached. long period of storage. OPERATIONS TROUBLESHOOTING SYMPTOM CAUSE CORRECTIVE ACTION START/STOP does The tape is stuck to Eject the tape. not operate. the drum. The tape has run out. Rewind the tape or use a new one. The POWER switch is Set it to CAMERA. is set to PLAYER. The tab on the Use a new tape or slide cassette is out (red). the tab. The cassette The battery is dead. Use a charged battery cannot be removed pack or the AC power from the holder. adaptor. No function except Moisture condensation Remove the cassette and for cassette has occurred. leave the camcorder for ejection works. at least an hour. The date or time You pressed DATE and The camcorder is not indicator is and TIME together for malfunctioning. You may flashing. more than 2 seconds. start recording. Flashing will stop soon. The tape does not The POWER switch is Set it to PLAYER. move when a tape set to CAMERA or OFF. transport button is pressed. The tape has run out. Rewind the tape or use a new one. The STEADY SHOT STEAD SHOT is set to Set STEADY SHOT to ON. function does not OFF. activate. (CCD-TR83/TR93 ONLY) No sound or only a The stereo tape is Set to "STEREO" in the low sound is heard played back with HiFi menu system. when playing back SND set to "1" or "2" a tape. in the menu system. Excessive high- The picture has been When there is no wind, pitched sound is recorded with WIND set the selector to OFF. heard. set to ON in the menu system. Recording stops REC TIME switch is set Set it to NORMAL. in a few seconds. to 5 SEC. The date or time ---- Reset the date and time. indicator disappears. PICTURE TROUBLESHOOTING SYMPTOM CAUSE CORRECTIVE ACTIONS The image on the The viewfinder lens is Adjust the viewfinder viewfinder screen not adjusted. lens. is not clear. A vertical band The contrast between The camcorder is not appears when a the subject and malfunctioning. Change subject such as background is too locations. lights or candle high. flame is shot against a dark background. The menu is not DISPLAY on the Remote Press DISPLAY on the displayed on the Commander has not been Remote Commander. TV. pressed. The playback EDIT is set to ON in Set it to OFF. picture is the menu system. not clear. The picture is The video heads may be Clean the heads using "noisy." dirty. the Sony V8-25CLH cleaning cassette. An unknown picture The camcorder operates Exit the demo mode. is displayed. in Demo mode. The supplied COMMANDER is set to Set it to ON. Remote Commander OFF in the menu system. does not work. Something is blocking Remove the obstacle. the infrared rays. The battery is not Insert the battery with inserted with the the correct polarity. correct polarity. The batteries are dead. Insert new ones. There is dust in ---- Remove the viewfinder the viewfinder. barrel and clean the viewfinder screen or viewfinder lens. (CCD-TR36/TR83 ONLY) AC POWER ADAPTOR SYMPTOM CAUSE CORRECTIVE ACTIONS The POWER lamp ---- Set the selector to the does not light. center position (AC-25A/ V25B/V25C only) and disconnect the power cord. After about one minute, reconnect the power cord and set the selector to CHARGE again. The CHARGE lamp See the following chart. flashes. (YO/SP-03/20/96)