Model 97  (160-0535)          Troubleshooting          Faxback Doc. # 7883

If you follow the instructions in this manual and still have trouble
operating your VCR, refer to the following troubleshooting chart.

┌───────────────────┬──────────────────────────┬─────────────────────────┐
│     SYMPTOM       │      POSSIBLE CAUSE      │    CORRECTIVE ACTION    │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  No Power.        │  The power cord is not   │  Plug the power cord    │
│                   │  connected.              │  into an AC outlet.     │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  Timer recording  │  The program timer is    │  Set the program timer  │
│  is not possible. │  not set is set          │  correctly.             │
│                   │  incorrectly.            │                         │
│                   │                          │                         │
│                   │  The power is on.        │  Turn of the power      │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  Cannot record.   │  The erase-protection    │  Place a piece of       │
│                   │  tab is missing.         │  plastic tape over the  │
│                   │                          │  tab hole.              │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  Picture is poor  │  The TV channel selector │  On playback, set the TV│
│  on playback.     │  is not set to the proper│  channel selector to    │
│                   │  channel.                │  Channel 3 or 4.        │
│                   │                          │                         │
│                   │  The TV fine tuning is   │  Fine tune your TV.     │
│                   │  not set correctly.      │                         │
│                   │                          │                         │
│                   │  Audio/Video connections │  Double-check all       │
│                   │  are incorrect.          │  connections.           │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  Video distortion │  The video heads are     │  Clean the video heads. │
│  on playback.     │  dirty.                  │                         │
│                   │                          │                         │
│                   │  The tracking is not     │  Adjust the TRACK       │
│                   │  properly adjusted.      │  control for a better   │
│                   │                          │  picture.               │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  No picture during│  The TV is not set to the│  Set it to the correct  │
│  playback.        │  proper channel.         │  channel (Channel 3 or  │
│                   │                          │  4).                    │
│                   │                          │                         │
│                   │  Audio/Video connections │  Double-check all       │
│                   │  are incorrect.          │  connections.           │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  Operation buttons│  The internal mechanism  │  Press EJECT on the VCR │
│  do not work when │  might need to be reset. │  several times.         │
│  the power is on  │                          │                         │
│  and the cassette │                          │  Unplug the VCR and plug│
│  is inserted.     │                          │  it in again after one  │
│                   │                          │  full minute.           │
├───────────────────┼──────────────────────────┬─────────────────────────┤
│  Off-the-air TV   │  The connections are not │  Recheck the connec-    │
│  programs cannot  │  correctly made.         │  tions.                 │
│  be seen.         │                          │                         │
│                   │  TU/AV is not set        │  Set TU/AV on the remote│
│                   │  correctly.              │  control to the tuner   │
│                   │                          │  mode.                  │
├───────────────────┼──────────────────────────┼─────────────────────────┤
│  Remote control   │  The batteries are weak  │  Replace the batteries. │
│  does not operate.│  or dead.                │                         │
└───────────────────┴──────────────────────────┴─────────────────────────┘

(ALL-10/28/94)